Author: Cynthia

Wouldn't you agree that life is all about quality connections? Our success, happiness and well-being are largely the by products of our ability to get along well with others and cultivate positive relationships. Below is a checklist of ingredients that we discuss in our communication...

Join Cynthia Lett for the next episode of Modern Civility on BlogTalkRadio, featuring guest Amy Riolo. "Cultural Etiquette Keys to Success in the Arab World" will air live on Wednesday, October 2, at 12 pm EDT. Visit http://tobtr.com/s/5493083 to tune in live, or visit us for...

Cynthia Lett CPP,CEP welcomed Bob Frye, CPP to the Modern Civility Show to talk about how to gain the newly wealthy Chinese client to your business and the etiquette and cultural sensitivity you need.  There are lots of tips to follow and information to understand...

Cynthia Lett interviewed John Breheny, of the Brooks Brothers Clothiers in Tysons Corner Mall, Virginia who shared his experience and expertise in building relationships with his clients for their and the store's benefit.  There are tips about how knowing and practicing proper business etiquette can help...

To gain a long-term customer, you need to develop a long-term relationship with them. For a client to stay long- term, they have expectations of being treated better than others. During this week's episode of Modern Civility on BlogTalkRadio, John Breheny of Brooks Brothers Clothiers will discuss...

On Friday, September 13th, Cynthia Lett returned to BlogTalkRadio to host "Modern Civility", a show dedicated to sharing proper etiquette tips that, if practiced, will help you rise to your success. Cynthia W. Lett is an internationally respected protocol & etiquette expert, trainer, speaker, and author. In...