(35 images with leader’s guide)
Good manners are appreciated as much in business as anywhere else. As Letitia Baldrige says in her Complete Guide to Executive Manners, “it is time to give business etiquette priority attention in management training.” This program gives participants the knowledge they need about business etiquette to feel comfortable in business and social situations.
The concepts covered include:
• Courtesy among employees
• Telephone etiquette
• Making introductions
• Travel do’s and don’t’s
• Dining etiquette