We recommend the book, “Present with Power, Punch, and Pizzazz” by Arnold J. Sanow MBA,CSP and Henry J. Lescault MS,CLEI,CLC,LMP. You can find great information well laid out and easily applied by masters of presentation and speaking in the book. You can also find two chapters (pages 50-54) where Cynthia Lett and the importance of […]
Women use own life experiences as basis for book on ‘Disability Etiquette’ by Kristina Serafini Staff Writer March 24, 2011 Ellen Shackelford was napping with her 13-month-old son when she woke abruptly. She was frazzled, she remembers, recalling that day — July 28, 1983 — but not only because her inconsolable child was screaming and […]
By Arnold Sanow, CSP, MBA Rude behavior, and failing to demonstrate concern and regard for others, is a problem for many organizations. It hurts productivity, job commitment, job retention, and the health and well-being of employees. Researchers studying workplace aggression and rudeness are finding its frequency is increasing and taking a toll on employees. Based […]
by Arnold Sanow MBA,CSP Associate of The Lett Group Rapport can be defined as “bringing agreement, harmony and accord to a relationship”. Isn’t that what we want in our connections – to discover points of mutual interest or common ground, reach agreements, live and work together in harmony and enjoy interactions along the way- […]
Your know a child who is graduating from high school or college and you have been invited
Frankly, buying a copy for everyone on your team might be the cheapest and most painless way for you to make sure you never have to find yourself in a situation saying, “That’s So Annoying!!”
Everyone should be armed with this book from political leaders, executives, medical professionals, entrepreneurs, moms and dads and teenagers. Each of us does something annoying at one time or another. Why not identify it and fix it before somebody has to tell you.