Etiquette for Working in an Open Space Office

With the proliferation of open-space offices, the ones without doors or barriers between desks, business etiquette is more important than ever.  Here are the top etiquette rules to follow so that your and your colleagues’ days go well. Don’t talk louder on the phone than you would if the person was standing in front of […]

People Skills are Face to Face Communication Skills

This video illustrates the crisis we are sharing now and which will only get worse in interpersonal communication.  To have over 400 “Friends” and be lonely – to miss out on the richness of life for the sake of sharing the mundane of our existence; such a sad commentary about how we respect ourselves and […]

Travelers Want Reclining Seats Banned on Airplanes

from…AmericaStrong.com October 7, 2013 Nine in ten travelers wanted reclining seats banned or at least restricted to set times on short-haul flights. We’ve all been there. The moment we forget the seat in front reclines, when suddenly it does. And our knees are crushed. According to the Telegraph, “the vast majority of passengers would rather […]

The Etiquette for Gaining the Wealthy Chinese Customer

Cynthia Lett CPP,CEP welcomed Bob Frye, CPP to the Modern Civility Show to talk about how to gain the newly wealthy Chinese client to your business and the etiquette and cultural sensitivity you need.  There are lots of tips to follow and information to understand this important new market. Popular Business Internet Radio with Cynthia […]

Business Etiquette for Building Relationships with High-End Clientele

Cynthia Lett interviewed John Breheny, of the Brooks Brothers Clothiers in Tysons Corner Mall, Virginia who shared his experience and expertise in building relationships with his clients for their and the store’s benefit.  There are tips about how knowing and practicing proper business etiquette can help you gain the advantage in business. More Business Podcasts […]

Etiquette for Building Relationships with High End Clients

To gain a long-term customer, you need to develop a long-term relationship with them. For a client to stay long- term, they have expectations of being treated better than others. During this week’s episode of Modern Civility on BlogTalkRadio, John Breheny of Brooks Brothers Clothiers will discuss with Cynthia Lett how he and his company […]

Cynthia W. Lett on BlogTalkRadio

On Friday, September 13th, Cynthia Lett returned to BlogTalkRadio to host “Modern Civility”, a show dedicated to sharing proper etiquette tips that, if practiced, will help you rise to your success. Cynthia W. Lett is an internationally respected protocol & etiquette expert, trainer, speaker, and author. In each episode she interviews experts in various aspects of business […]