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By Kathleen Baines, Columnist on November 1, 2010 Our generation has lost most forms of etiquette — it’s a bold claim, albeit a true one. I have my own theories as to why this decline happened — the substitution of old-fashioned methods of child-rearing with the...

Recently, President Obama spoke about the plight of education in the United States and how spending more money will improve it. I agree that there are many schools which are underfunded and additional capital will improve the facilities and number of available resources for the...

Frankly, buying a copy for everyone on your team might be the cheapest and most painless way for you to make sure you never have to find yourself in a situation saying, “That’s So Annoying!!”...

Everyone should be armed with this book from political leaders, executives, medical professionals, entrepreneurs, moms and dads and teenagers. Each of us does something annoying at one time or another. Why not identify it and fix it before somebody has to tell you....

You have the power to pick up the phone and call the person and have a conversation that doesn't include a keyboard. If you accept electronic communication as the main means for interaction then you can have no complaint when you are told by...

You are invited to join The Lett Group for our one-day business etiquette & entertaining seminar. Time: 8:30am - 4:30pm When: January 21 Where: Doubletree Hotel & Conference Center, Bethesda, Maryland What it includes: full day training, workbook, handouts, continental breakfast, breaks, lunch Fee: $425 per student You can register or...

I found this article by Deborah Walker, CCMC which is a wonderful outline in very simple terms about how to ace your next job interview and get the job for which you are applying. Win Your Next Job With Three Essential Interview Skills - Hcareers....

If you work in a protocol office or if you plan international meetings, you will benefit from Managing Protocol Issues, our 2-day seminar which will be offered in Bethesda, Maryland on October 1-2 at the Doubletree Hotel and Meeting Center. I am also allowing individuals who...

Craig Wilson who writes the "Final Word" column in USAToday focused the August 26th column on what's annoying and my book, That's So Annoying. If you missed it, read it here.  Thank you Mr. Wilson for introducing my book to the country. Buy it at www.thatssoannoyingbook.com or...