What’s Wrong with Swearing?

Swearing Imposes a Personal Penalty It gives a bad impression. It makes you unpleasant to be with. It endangers your relationships. It’s a tool for whiners and complainers. It reduces respect people have for you. It shows you don’t have control. It’s a sign of a bad attitude. It discloses a lack of character. It’s […]

What does “Certified” mean in the etiquette business?

I am concerned about the “Certified” designation etiquette consultants have given themselves which demeans our field of training. It seems every day a new website goes up with the owner touting that they are a “Certified” Etiquette Consultant or Trainer. The public would naturally believe that since they have “Certified” among their credentials, that they […]