We have released our schedule of open registration seminars for September-December, 2011. In Bethesda, Maryland at the Doubletree Hotel & Conference Center September 12: Boardroom Polish – Business Etiquette & Entertaining Dining Skills for the Savvy Professional Dinner/Dining Tutorial October 17-18: Managing Protocol Issues 2-day Seminar including four course luncheon dining tutorial November 17: Boardroom […]
Help your child navigate their social world. Good manners may be the key to your child’s social success. On May 9 from 7:15- 8:30 pm – Ms. Cynthia W. Lett, Certified Etiquette Professional and Executive Director of the International Society of Protocol & Etiquette Professionals will share her insights on how to help your child […]
All ego aside, can you claim you are the best in the world at what you do? Do you really know your competition and their level of expertise so well that you can judge your superiority over theirs? Sometimes the claim comes in the words, preeminent, finest, best, leading expert, or foremost. Recently I received […]
The Lett Group with Susan M. Abrams, CCC-SLP is offering a new course. First Impressions Count! Social Etiquette Training for 11-15 year-olds with Asperger’s & High Functioning Autism Cynthia Lett, Certified Etiquette Professional & Susan Abrams, M.A.,CCC-SLP are now offering a new program to focus on social skills for children ages 11-15 with Asperger’s & […]
by Marc Cenedella (Founder and CEO of www.theladders.com) Why haven’t they called you back? The interview went well — you’re pretty sure you nailed that question about how you could contribute to the team’s new mobile initiative — and you really hit it off with the HR person. You’ve got a background in exactly the […]
If you are a lawyer in the Washington, DC area, especially an Associate in a firm, I highly recommend attending this luncheon event from the DC Bar Association
by Robert W. Frye CPP, CMP There are two basic problems with name badges – poorly prepared and poorly worn. What is the purpose of a name badge? No secret here – it’s the NAME not a logo. You’ve seen them; the ones that have a huge logo and the name is printed in size […]
This is a great blog post on proper comment etiquette from the folks who bring you WordPress – the platform that this website is on. Are you well-versed in comment etiquette?. We received over 700 Spam comments in the first few days our website was live.
Try this quiz and see how well you do. If you need a brush up, The Lett Group is happy to work with you. Click Here
Protocol by itself is not a competitive advantage. It’s the professional application of protocol principles and techniques to a specific event that makes it a competitive advantage. How many times have you heard the question, “What’s the right protocol for this or that?” Not knowing the answer can cause you to inadvertently offend a key client and possibly sabotage a long developed business relationship. Not knowing the answer can also greatly undermine your first meeting with an important client. If protocol is not part of your competitive mix then you’re leaving yourself vulnerable. Allow me illustrate with some examples and personal stories.