If you are a lawyer in the Washington, DC area, especially an Associate in a firm, I highly recommend attending this luncheon event from the DC Bar Association
This is a great blog post on proper comment etiquette from the folks who bring you WordPress – the platform that this website is on. Are you well-versed in comment etiquette?. We received over 700 Spam comments in the first few days our website was live.
The foundation for building rapport is based on the exchange of a few basic communication signals. Here are 4 key ways to build instant rapport. This is based on the book, Get Along With Anyone, Anytime, Anywhere by Arnold Sanow and Sandra Strauss. 1. Smile. A smile is the connecting point of a relationship, whether personal […]
Even if you check Facebook today or any other social media portal, make it a point to meet a real person for a real conversation. It will be a better day for you and them.
I am grateful that I was a resource for the new iPhone application produced by the International Herald Tribune about international cultures and business. This is an excerpt from an article which was published today in the IHT and New York Times. – Cynthia Lett
On December 3, 2010, it was published in Workforce Management Magazine that William McNabb CEO of Vanguard Group announced on his blog that the firm’s 12,500 employees can now dress more casually. “A few weeks ago, , William McNabb, received an e-mail from one of his sales representatives that a longtime client wanted to have […]
By Arnold Sanow CSP – Associate of The Lett Group
Because my formal education and early career centered around the hospitality business, I am very interested in mindset changes the hospitality industry makes in response to common sense. Since the changes in a culture’s etiquette come from the youth, this 29 year old hotel company heiress’ ideas about what proper hospitality is in today’s business […]
By Arnold Sanow, CSP, MBA Rude behavior, and failing to demonstrate concern and regard for others, is a problem for many organizations. It hurts productivity, job commitment, job retention, and the health and well-being of employees. Researchers studying workplace aggression and rudeness are finding its frequency is increasing and taking a toll on employees. Based […]
by Arnold Sanow MBA,CSP Associate of The Lett Group Rapport can be defined as “bringing agreement, harmony and accord to a relationship”. Isn’t that what we want in our connections – to discover points of mutual interest or common ground, reach agreements, live and work together in harmony and enjoy interactions along the way- […]