Cultural Etiquette Keys to Success in the Arab World

Join Cynthia Lett for the next episode of Modern Civility on BlogTalkRadio, featuring guest Amy Riolo. “Cultural Etiquette Keys to Success in the Arab World” will air live on Wednesday, October 2, at 12 pm EDT. Visit http://tobtr.com/s/5493083 to tune in live, or visit us for the recorded show on demand. This episode is a […]

New Form of Address for Pope Benedict

As of today, February 27, Pope Benedict is still referred to as Pope.  But, tomorrow, February 28, at 7pm Irish time, he will have a new form of address.  He will maintain the honorific title of “His Holiness” and will be the “Pope Emeritus”.  This directive was shared by The Vatican today.  His attire will […]

Is Protocol Part of Your Competitive Mix? Why Not?

Protocol by itself is not a competitive advantage. It’s the professional application of protocol principles and techniques to a specific event that makes it a competitive advantage. How many times have you heard the question, “What’s the right protocol for this or that?” Not knowing the answer can cause you to inadvertently offend a key client and possibly sabotage a long developed business relationship. Not knowing the answer can also greatly undermine your first meeting with an important client. If protocol is not part of your competitive mix then you’re leaving yourself vulnerable. Allow me illustrate with some examples and personal stories.

Saving Face in China – excerpt from new iPhone application

I am grateful that I was a resource for the new iPhone application produced by the International Herald Tribune about international cultures and business.  This is an excerpt from an article which was published today in the IHT and New York Times.  – Cynthia Lett

France:Greetings

The French shake hands more than any other culture. When you meet (whether this is the first time or not) use a complete yet quick handshake. It should not be too strong like a bone crusher or pumper handshake. When you depart company you would also shake hands the same way. Kissing between friends, family […]

Boardroom Polish-Business Etiquette & Entertaining Seminar

You are invited to join The Lett Group for our one-day business etiquette & entertaining seminar. Time: 8:30am – 4:30pm When: January 21 Where: Doubletree Hotel & Conference Center, Bethesda, Maryland What it includes: full day training, workbook, handouts, continental breakfast, breaks, lunch Fee: $425 per student You can register or learn additional information at […]

What about President Obama Bowing to the Japanese Emperor?

I have heard many pundits talk about the bow that President Obama made when he met Emperor Akihito and that it was too low and not reciprocated by the Emperor.   I have seen the photo of the greeting and it seems that President Obama was taught a general truth about greeting the Japanese but didn’t […]