Each social media outlet has its strengths, and to truly get the most return on your efforts, selecting the right tool is the first step. Think about your goals at both the big picture and individual campaigns levels. Leadership should provide the overarching mission behind the expectations for branding, reputation management, vision, and customer relations. […]
Wouldn’t you agree that life is all about quality connections? Our success, happiness and well-being are largely the by products of our ability to get along well with others and cultivate positive relationships. Below is a checklist of ingredients that we discuss in our communication and interpersonal relationships workshops. You can see more information on […]
I know it seems silly to be asking “What’s new for 2012?” in mid February but since I (Cynthia Lett, Editor) have been under the weather since late December, 2011 and am just now ready to tackle the year with energy and clarity of mind and purpose, I am going to pretend that […]
Many people consider themselves shy. They feel bad about themselves because they don’t feel that they “fit in”. This short movie may be from 1947, but the wisdom shared is the same today.
by Marc Cenedella (Founder and CEO of www.theladders.com) Why haven’t they called you back? The interview went well — you’re pretty sure you nailed that question about how you could contribute to the team’s new mobile initiative — and you really hit it off with the HR person. You’ve got a background in exactly the […]
The foundation for building rapport is based on the exchange of a few basic communication signals. Here are 4 key ways to build instant rapport. This is based on the book, Get Along With Anyone, Anytime, Anywhere by Arnold Sanow and Sandra Strauss. 1. Smile. A smile is the connecting point of a relationship, whether personal […]
Even if you check Facebook today or any other social media portal, make it a point to meet a real person for a real conversation. It will be a better day for you and them.
By Arnold Sanow, CSP, MBA Rude behavior, and failing to demonstrate concern and regard for others, is a problem for many organizations. It hurts productivity, job commitment, job retention, and the health and well-being of employees. Researchers studying workplace aggression and rudeness are finding its frequency is increasing and taking a toll on employees. Based […]
by Arnold Sanow MBA,CSP Associate of The Lett Group Rapport can be defined as “bringing agreement, harmony and accord to a relationship”. Isn’t that what we want in our connections – to discover points of mutual interest or common ground, reach agreements, live and work together in harmony and enjoy interactions along the way- […]
Frankly, buying a copy for everyone on your team might be the cheapest and most painless way for you to make sure you never have to find yourself in a situation saying, “That’s So Annoying!!”