Questions: If a retiree in their 60s or 70s is aware he/she has some annoying personality trait (like talking too much) and maybe is teased on occasion by his/her family about it, are there any practical steps this person can take to improve, address or eliminate this annoying habit? (i.e., exercises or behavior-changing tools or […]
As of today, February 27, Pope Benedict is still referred to as Pope. But, tomorrow, February 28, at 7pm Irish time, he will have a new form of address. He will maintain the honorific title of “His Holiness” and will be the “Pope Emeritus”. This directive was shared by The Vatican today. His attire will […]
Protocol by itself is not a competitive advantage. It’s the professional application of protocol principles and techniques to a specific event that makes it a competitive advantage. How many times have you heard the question, “What’s the right protocol for this or that?” Not knowing the answer can cause you to inadvertently offend a key client and possibly sabotage a long developed business relationship. Not knowing the answer can also greatly undermine your first meeting with an important client. If protocol is not part of your competitive mix then you’re leaving yourself vulnerable. Allow me illustrate with some examples and personal stories.
By Kathleen Baines, Columnist on November 1, 2010 Our generation has lost most forms of etiquette — it’s a bold claim, albeit a true one. I have my own theories as to why this decline happened — the substitution of old-fashioned methods of child-rearing with the “I’m your buddy, not your parent” model, the refusal […]
You are invited to join The Lett Group for our one-day business etiquette & entertaining seminar. Time: 8:30am – 4:30pm When: January 21 Where: Doubletree Hotel & Conference Center, Bethesda, Maryland What it includes: full day training, workbook, handouts, continental breakfast, breaks, lunch Fee: $425 per student You can register or learn additional information at […]
I have heard many pundits talk about the bow that President Obama made when he met Emperor Akihito and that it was too low and not reciprocated by the Emperor. I have seen the photo of the greeting and it seems that President Obama was taught a general truth about greeting the Japanese but didn’t […]
This wonderfully written article in today’s Washington Times reflects my own opinion about recent incivilities in the sports world reported on in the news. HAGELIN: Lack of civility is bad example – Washington Times Shared via AddThis
If you work in a protocol office or if you plan international meetings, you will benefit from Managing Protocol Issues, our 2-day seminar which will be offered in Bethesda, Maryland on October 1-2 at the Doubletree Hotel and Meeting Center. I am also allowing individuals who just want fine dining training to join our group […]
Etiquette experts give advice on royal treatment; abrazos discouraged By Loydean Thomas – Express-News Originally published on May 17, 1991.What do you do when the queen of England comes to call? The thing to do is be yourself but don’t overdo it, experts agreed Thursday. “You mustn’t rush up and try to break through crowds […]
n an effort to better serve our clients and to make finding what we offer easier, we have separated the main parts of The Lett Group (www.lettgroup.com) into separate URLs.