Etiquette for Building Relationships with High End Clients

To gain a long-term customer, you need to develop a long-term relationship with them. For a client to stay long- term, they have expectations of being treated better than others. During this week’s episode of Modern Civility on BlogTalkRadio, John Breheny of Brooks Brothers Clothiers will discuss with Cynthia Lett how he and his company […]

Amazing Grace Culinary and Etiquette Program Final Banquet

Last Saturday, June 22, The Amazing Grace Culinary and Etiquette Program held its final banquet luncheon to show off what the children in the program had learned. A delicious four-course lunch was served which was prepped by the students and their professional Chef teachers. Each student hosted their own table with family and friends in […]

What’s New for 2012?

      I know it seems silly to be asking “What’s new for 2012?” in mid February but since I (Cynthia Lett, Editor)  have been under the weather since late December, 2011 and am just now ready to tackle the year with energy and clarity of mind and purpose, I am going to pretend that […]

“Etiquette teachers” giving wrong advice

I love to see all of the articles written about etiquette in across the world.  I keep up by using Google Alerts with the keywords “etiquette”, “business etiquette” and “international protocol”.  I don’t have time to read all the articles but sometimes, like today, I do.  A law school student at the University of Virginia […]