To gain a
long-term customer, you need to develop a long-term relationship with them. For a client to stay long- term, they have expectations of being treated better than others.
During this week’s episode of Modern Civility on BlogTalkRadio, John Breheny of Brooks Brothers Clothiers will discuss with Cynthia Lett how he and his company have succeeded in building their high-end clientele by building long-term relationships. They will also discuss the points of etiquette you need to know in order to achieve the client base you seek. Cynthia and her guest will also open up the phone lines for questions. During the live broadcast listeners can call in at (347) 857-2488.
To listen live, tune in at 10 am EDT on Thursday, September 19th.
This episode and others are available on-demand at http://www.blogtalkradio.com/moderncivility
Modern Civility is a service of The Lett Group, led by Cynthia Lett, an internationally respected protocol & etiquette expert, trainer, speaker, and author. In every episode, she interviews experts in various aspects of business success, discussing proper etiquette tips that, if practiced, will help you rise to your success.