One of the first and most respected etiquette, communications, and protocol training companies in the world.
The Lett Group is a group of professional and experienced speakers who have worked with over 500 companies and organizations as advisors the world over. Whether you are located in the Washington, D.C. area or elsewhere, we travel and would be happy to work with you and your colleagues.
Our speaking engagements, seminars and private consultations impart common sense with uncommon wisdom. Excellent manners, whether while you are using the telephone, showing guests your superior dining skills, displaying your leadership skills in meetings or in the office, winning business or social negotiations, or entertaining guests for business or fun, are essential to make yourself memorable in the best way.
Started in 1983, we specialize in training executives, professionals and would-be rainmakers in the critical skills of business etiquette, manners, dining skills, personal marketing, and using International Protocol.
Etiquette is all about presentation and how to deal with people in business and in public. Whether you are at an important business meal, or you are networking for new clients, your manners play a vital role each and every day.
Our experts have a depth of knowledge and the ability to influence your success. Whether you are seeking training in business and social etiquette, international protocol, international negotiation skills, image management, appropriate dealings with disabled colleagues, diversity management or presentation skills, The Lett Group has the expert for you.
To provide the cutting edge training programs that The Lett Group offers, we work with several top-level professionals who are not etiquette experts. These experts include Speech & Language Therapy Experts, International Negotiation Experts, Professional Image Consultants, among others.
Our large, non-profit educational group for marketing executives looked for someone knowledgeable on the topic of business etiquette and one name kept rising to the top, Cynthia Lett. Her talk was amazing. Since we were limited by time, she focused on the critical aspects of business interactions. Cynthia is a tremendous resource for any company or organization looking for a protocol course.
Director of Marketing and Business Development Naden/Lean, LLC
I hired Cynthia to become an etiquette consultant. She was knowledgeable on every subject and I learned quite a but about the business from her. Many years later she continues to be a resource to me.
The AML Group, San Francisco, CA
I can truly say without a doubt, Cynthia Lett consistently delivers quality and professionalism as an international expert in etiquette and protocol. I highly recommend The Lett Group to anyone wanting to get the right information from the very best!
President VerbaCom® Executive Development
Cynthia Lett was the top-rated speaker at several international Hospitality Sales & Marketing Association International (HSMAI) events. She possesses vast knowledge and practical experience in international protocol and etiquette. As a speaker, Cynthia is wonderful at engaging an audience with real examples and practical tools for helping them deal with intercultural protocol and etiquette situations. I would highly recommend her for educational events for any group.
Association Director Association Management Group, McLean, VA
Cynthia is one of the top business etiquette professionals in the DC area. I recommend Cynthia Lett for your business etiquette needs.
President & Chief Image Officer
Cynthia is the consummate etiquette and protocol professional. She founded ISPEP to develop and enhance the standards of our profession because she cares so deeply about what we do and the quality of service clients receive.