As a CEP (Certified Etiquette Professional) and CPP(Certified Protocol Professional) I am internationally known as an etiquette and international protocol authority and consultant. As Director of The Lett Group since 1983, I have become known as a top expert in the field. Worldwide I have taught more than 100,000 individuals in business and socially acceptable etiquette and how to do business with unfamiliar cultures. As an active mentor I have taught and continue to mentor over 300 etiquette consultants. I also serve as Executive Director of the International Society of Protocol & Etiquette Professionals (www.ispep.org) – the international certifying body for the Certified Protocol Professional and Certified Etiquette Professional.My full bio can be seen at www.cynthialett.com and www.professionalsavvy.com.