Cynthia W. Lett


As a CEP (Certified Etiquette Professional) and CPP(Certified Protocol Professional) I am internationally known as an etiquette and international protocol authority and consultant. As Director of The Lett Group since 1983, I have become known as a top expert in the field. Worldwide I have taught more than 100,000 individuals in business and socially acceptable etiquette and how to do business with unfamiliar cultures. As an active mentor I have taught and continue to mentor over 300 etiquette consultants. I also serve as Executive Director of the International Society of Protocol & Etiquette Professionals  ( – the international certifying body for the Certified Protocol Professional and Certified Etiquette Professional.My full bio can be seen at and

Our Associates

Susan M. Abrams

Speech & Language Pathologist


Marva L. Goldsmith

Image Consultant


Kim Foley

Image Strategist


Robert W. Frye

Associate Director

Trevor Gatty

Protocol Expert & Associate

Dr. J. Mark Munoz

International Strategy Expert

Arnold Sanow

Marketing, Relationship Expret

Ellen L. Shakelford

Disability Etiquette Expert