It’s Apropos!

As of today, February 27, Pope Benedict is still referred to as Pope.  But, tomorrow, February 28, at 7pm Irish time, he will have a new form of address.  He will maintain the honorific title of "His Holiness" and will be the "Pope Emeritus".  This...

The Lett Group would like to thank our Associate, Arnold Sanow for his input in becoming successful. According to Dorothy Leeds, Author of Smart Questions, Power Speak and Marketing Yourself, there are 15 questions to help you uncover needs, build relationships and gain commitment. Whether you...

Thank you to our Associate, Arnold Sanow for this contribution. To build rapport, relationships and to connect with customers, co-workers family and friends it's important to watch what you say and how you say it. Poor conversation skills can derail teams, cause leaders to lose respect,...

We recommend the book, "Present with Power, Punch, and Pizzazz" by Arnold J. Sanow  MBA,CSP and Henry J. Lescault MS,CLEI,CLC,LMP. You can find great information well laid out and easily applied by masters of presentation and speaking in the book. You can also find two...

There are occasions when written correspondence is required, but e-mail should never be the method of choice.  Yes, e-mail is certainly more timely - immediate as it is - but the nuance, the impact of the message carried is diminished because it is e-mail and...

We constantly hear, "This is my "Baby Momma" and "Baby Daddy" when unwed parents refer to the other parent of their child. Currently, Western Society is going along with it and it's becoming the norm in our Western culture. We think these are derogatory terms -...

When you can spend an hour or two (for me it's more like 3 hours) a day reading, answering, deleting, ignoring and categorizing your e-mails, it is more important than ever that you use your time to wisely handle the impression  you give others through...