Customer Service

01 Jun Name Badges Mean Better Customer Engagement

Posted at 09:31h in business etiquette, Courtesy, Customer Service, Cynthia Lett, etiquette, first impression, manners, Name badge, The Lett Group by Cynthia

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From a press release on June 1, 2017 from Imprint Plus: To determine how important it is for customers to know the names of the persons they are doing business with, Imprint Plus, leading manufacturer of customized reusable name badge and signage systems, sponsored a random...

18 Sep Etiquette for Building Relationships with High End Clients

Posted at 09:32h in BlogTalkRadio, Civility, Customer Service, Cynthia Lett, etiquette, Modern Civility, Teaching Etiquette, The Lett Group by Cynthia

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To gain a long-term customer, you need to develop a long-term relationship with them. For a client to stay long- term, they have expectations of being treated better than others. During this week's episode of Modern Civility on BlogTalkRadio, John Breheny of Brooks Brothers Clothiers will discuss...

15 Jun The Power of Customer Service IAI

Posted at 16:51h in Customer Service, Video Training Programs by kemmieg

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This enhanced DVD edition of The Power Of Customer Service is part of the In An Instant® Business Training Library. It comes complete with a DVD, video tape, closed captioning, CD audio, and a post-test that may be reproduced. When we began JWA/Video we wanted to...

01 Jun Name Badges Mean Better Customer Engagement

18 Sep Etiquette for Building Relationships with High End Clients

15 Jun The Power of Customer Service IAI

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