One-on-One Training

Cynthia Lett, one of the most successful etiquette experts world-wide will work one-on-one with currently practicing and aspiring etiquette professionals to hone skills and take your consultancy to the starting line or to a higher level than you currently are working.  Students will be given expert advice about what works in the etiquette and protocol segment, how to reach new markets, how to take your expertise globally, and how to be more effective in your training. Sessions will be full-day, multi-day or in-person with email and phone continuation.

Cynthia Lett, Director, has been a personal coach and etiquette skills trainer for over twenty-five years. She will help direct your career, life changes and personal life, combining them for incredible results and satisfaction.

Ms. Lett has trained over 100,000 professionals and corporate executives, college students and ambitious individuals in the life changing skills of good communications, proper behavior, and elegant living. She is an adjunct professor at The George Washington University, Elliott School of International Affairs teaching Business Protocol.

Ms. Lett has personally trained and certified over 100 carefully selected professionals to teach her programs worldwide. She holds two bachelors degrees from Purdue University in Indiana, a master’s degree from Antioch School of Law in Washington, DC and a certificate in adult learning from The George Washington University in Washington, DC.

As an international meeting planner for over 20 years, Ms. Lett has worked in 102 countries for major corporations, foreign governments, as contractor to the US Government and non-profit organizations. She learned international protocol and business etiquette by making all the mistakes and making them right.

You will learn from the Executive Director of the International Society of Protocol & Etiquette Professionals, Etiquette Advisor for the Fine Living Channel show – Survival Guide, and well-known maven of etiquette and protocol – Cynthia Lett:

  • To deliver Boardroom Polish (Business Etiquette and Business Entertaining segments plus a short etiquette  program)
  • Professional Presentation Skills
  • How to set up and promote your own seminar and consulting business


  • Very full days of professional training
  • Guides to present the seminars
  • PowerPoint program on CD
  • Workbooks for each program to get started with your own client programs
  • Promotional materials
  • Tutorial Luncheon and lesson plan to provide this type of training to your clients.
  • Daily continental breakfast and breaks

Subjects you will learn to teach include:

  • Introductions
  • Orders of precedence
  • Forms of address and titles
  • Networking by plan
  • Personal power issues
  • Developing seating plans
  • Reception etiquette
  • Dining etiquette
  • Invitations, reminders, menu cards
  • Entertaining clients
  • Correspondence
  • So much more!

Training packages also include a full year of follow up coaching by phone and email for each consultant.

Each student will receive a certificate suitable for framing which will enable the trainee to represent to clients that The Lett Group has qualified them to teach the subjects using The Lett Group materials and syllabus.

The trainee will operate as an independent Etiquette Consultant and shall not be connected with the company.

Sign up now to request a seminar.