Just the Basics

Polished professionals are a great asset to any organization.

This seminar is geared toward professionals at all levels of the corporate ladder who wish to learn the basics and a few advanced concepts about how to feel comfortable in any business or social situation.

This one or two-day seminar is a wonderful base for further study and follow up to private consultation and provides powerful skills necessary to Outclass Your Competition.

Seminar Includes:

• Full day training
• Reference workbook & handouts
• Continental breakfast, breaks, lunch

Subjects Covered:

• Greetings
• Introductions
• Receptions
• Clients in Your Office
• Presence, Awareness, and Body Language
• Business Card Usage
• Telephone Skills
• Business Receptions and Meals
• Business Travel
• Effective Correspondence
• Gift Giving

Next Public Session: Please register for our mailing list to be advised of our future public seminar schedule

This program is also offered in-house at corporations and organizations worldwide.

Sign up now to receive an update on the next public seminar, or to request an in-house seminar.

A two-hour seminar immediately followed by a one-hour networking cocktail party, this unique program will focus on the Why, When, Where and How of Networking for both business and social success.

It is available both as a customized in-house corporate  or convention program.  Several times in 2016 we will announce public registration dates in the Washington, DC area.

If you are a corporation and would like to sponsor this program for your clients, please contact us.  It would the perfect way to show you really care about doing business the right way with both current and future customers.

Sign up now to receive an update on the next public seminar, or to request an in-house seminar.

Join us for a fun and informative four course meal to give you and your colleagues the ease and confidence to dine casually or formally in any situation.

Most sessions are led by Cynthia Lett, Business and Social Etiquette Expert.

Seminar Includes:

• 4 Course Meal
• Reference workbook

Subjects Covered:

• Arriving at the Meal
• Demeanor
• Greetings
• Conversation
• The Restaurant Meal
• Dining Skills

Fees:

• Lunch Tutorials (11:30 am-2:30 pm): $225/person
• Dinner Tutorials (6:30 pm-9:30 pm): $275/person

For groups with 6 or more registrants there is a discount of 10% offered. To receive this discount, please call our office to register. (301) 946-8208.

Next Public Session: TBD

Most open registration programs will be held in Washington, DC, at The University Club

This program is also offered in-house at corporations and organizations worldwide. We are happy to bring this program to your office location for groups of 10 or more, or as a private tutorial. Private consultation fees apply.

We reserve the right to cancel seminars if the minimum number of attendees is not met.

Sign up now to receive an update on the next public seminar, or to request an in-house seminar.

For organizations and professionals wishing to succeed in an ever-increasingly diverse world. This program covers Communications Skills, Conflict Resolution, Mentoring, Benefits of Diversity,Preparing your Organization for Diversity, Understanding Different Cultures’ Beliefs about Time and Age.

Next Public Session: TBD

This program is also offered in-house at corporations and organizations worldwide.

Sign up now to receive an update on the next public seminar, or to request an in-house seminar.

Well-Mannered Weekend™ Etiquette Focused (CEP Study) Program

Our training programs have been rated an average of 9.8 out of 10 points for completeness of subject coverage, trainers’ knowledge and ability to teach the subjects and overall excellence. Come spend a weekend with Cynthia Lett, CPP, CEP, CTP, and Bob Frye, CPP, CMP, for an in-depth study of etiquette (both social and business) and International Protocol.

You will be involved with discussions on current social norms and the proper way to handle any situation. This program is not only focused on you but also will be attended by professional etiquette consultants reviewing material for the certification (CEP) exam sponsored by the International Society of Protocol & Etiquette Professionals (ISPEP).

These weekend training programs are co-sponsored by ISPEP.

Seminar Includes:

• All training
• All meals including dinner Friday and Saturday nights
• A formal with wine dinner Saturday night
• 300+ page Study guide
• Special gifts
• If you are from out of the Washington, DC area, a deluxe hotel room for 2 nights

Subjects Covered:

• Etiquette vs. Protocol
• First Impressions
• Greetings
• Gestures
• Value of Time-Promptness
• Demonstration of Receiving Line
• Handling food and beverage at cocktails buffet
• Informal place settings and table decoration
• Utensils
• History of Dining Etiquette
• Comparisons of Dining Styles (multi-cultural)
• Elevators and Doorways
• Cars, Taxis, Limousines
• Being a houseguest
• Theater Etiquette
• Golf Etiquette
• Religious Etiquette Issues
• Private Clubs
• Telephones, Email, Faxes, Conference Calls, and PDAs.
• Office Decorum
• Out of Office with a Client
• The Buffet Lunch
• Conversation & Small Talk
• Order of Precedence Rules
• Forms of Address
• Seating Etiquette & Protocols
• Networking Techniques
• Master of Ceremonies Duties
• Business Entertaining
• Invitations and RSVP’s
• Name Tags
• Receptions (guest vs. host duties)
• Tipping
• Peoples Names – not always easy
• Formal Table Settings and Decoration
• Choosing and Ordering Wine/cocktails
• Types of service
• Podium Etiquette and Introductions
• Food Specific Etiquette

Next Public Session: TBD

Most open registration programs will be held at the Doubletree Hotel and Meeting Center, Bethesda, Maryland (on the Washington, DC Metro line)

We reserve the right to cancel seminars if the minimum number of attendees is not met.

Sign up now to receive an update on the next public seminar, or to request an in-house seminar.