Etiquette

In advance of welcoming the world to Beijing, the Chinese government has waged an all- out clean-up etiquette campaign. It has been going on for three years and the "civic index" that was created and since monitored by Renmin University has shown promise...

Email etiquette is at the top of most people's list (of those who use it, and that includes almost everyone) of Pet Peeves. While we can't expect others to listen to our instruction about how to use it properly, as an etiquette expert, I...

On February 20, 2008, The Lett Group will present our popular seminar, Dining Skills for the Savvy Professional at the University Club of Washington, DC. In a fun and interactive atmosphere, learn the skills you need to navigate through casual and formal dining situations....

 I was recently asked about a sterling silver Classic Twelve.  That really brought back memories!  My great grandmother had one but it has since disappeared from our family.  It is rare these days to find a Classic Twelve intact. Very few Classic Twelves have survived for...

Vickie Elmer - writer for the Washington Post was kind enough to include my comments in an article published today in her column, "Working" on page D02, Business Section. You can read the article here.  There are many other tips like stay sober, don't try to show...

11-11-2007 17:36 Casual Office Attire Losing Edge Worldwide By Jane Han Staff Reporter - The Korea Times Business casuals are seemingly falling out of style worldwide as more companies are going back to suits and ties, pushed by the tough economy and misunderstanding of lenient dress codes. Almost 50...

etiquette,networking,network,business etiquette,international protocol,first impressions,conversation,Cynthia Lett By Cynthia W. Lett CPP, CEP The title of this article suggests that you might be standing in front of a crowd of 300 and introducing yourself. Not really. You just met one guy who looks like he...

tipping,tips,tipping etiquette,international protocol,tipping protocol,etiquette Tipping Tips around the World By Cynthia W. Lett CEP CPP; Director, The Lett Group & International Society of Protocol & Etiquette Professionals According to all the dictionaries, tips are something given voluntarily or beyond obligation usually for some service.  What we experience however...

On Tuesday, October 30, I will be appearing on the new cable channel, Fox Business, to talk about the etiquette of wearing Halloween costumes to the office. Tune in to hear me talk about the positives and negatives of doing so....

Sometimes I come across an articulate albeit "direct" explanation of proper etiquette used in different locals. Today I found a great article by Mana Mostatabi - a columnist for the Daily Nexus -University of Southern California at Santa Barbara. Since it is actually illegal...

Profanity is the effort of a feeble mind to express itself forcibly. -Spencer W. Kimball read in Hugo Fink's Barber Shop, Huntingburg, Indiana...

Swearing Imposes a Personal Penalty It gives a bad impression. It makes you unpleasant to be with. It endangers your relationships. It’s a tool for whiners and complainers. It reduces respect people have for you. It shows you don’t have control. It’s a sign of a bad attitude. It discloses a lack of...

flag etiquette,flag protocol,displaying the flag Cynthia Lett wrote: July 4th is coming soon and Americans will be displaying the US flag.  I am always appalled that many flags are incorrectly displayed so here are the guidelines to...

I am concerned about the "Certified" designation etiquette consultants have given themselves which demeans our field of training. It seems every day a new website goes up with the owner touting that they are a "Certified" Etiquette Consultant or Trainer.The public would naturally believe...

Happy New Year to all who read this. Due to a family tragedy last September I have been lax in keeping up with my intent to write in this blog and to share my thoughts about the state of rudeness in our society. ...