Malawi is located in southeast Africa and has a population of 16.4 million people.
The nation is a unitary presidential republic.
The official language of Malawi is English, though Chichewa is a recognized national language.
Malawi is a majority Christian nation.
The currency of Malawi is the kwacha.
People of the same gender shake with their right hand and show respect by holding their wrist with the left hand. In mixed company, men should wait for a woman to offer to shake hands before making any assumptions. Sometimes a bow or nod will be performed instead.
Don’t make the “okay” hand gesture, the gesture in which one makes a circle by touching the thumb to the finger. It’s rude.
Our large, non-profit educational group for marketing executives looked for someone knowledgeable on the topic of business etiquette and one name kept rising to the top, Cynthia Lett. Her talk was amazing. Since we were limited by time, she focused on the critical aspects of business interactions. Cynthia is a tremendous resource for any company or organization looking for a protocol course.
Director of Marketing and Business Development Naden/Lean, LLC
I hired Cynthia to become an etiquette consultant. She was knowledgeable on every subject and I learned quite a but about the business from her. Many years later she continues to be a resource to me.
The AML Group, San Francisco, CA
I can truly say without a doubt, Cynthia Lett consistently delivers quality and professionalism as an international expert in etiquette and protocol. I highly recommend The Lett Group to anyone wanting to get the right information from the very best!
President VerbaCom® Executive Development
Cynthia Lett was the top-rated speaker at several international Hospitality Sales & Marketing Association International (HSMAI) events. She possesses vast knowledge and practical experience in international protocol and etiquette. As a speaker, Cynthia is wonderful at engaging an audience with real examples and practical tools for helping them deal with intercultural protocol and etiquette situations. I would highly recommend her for educational events for any group.
Association Director Association Management Group, McLean, VA
Cynthia is one of the top business etiquette professionals in the DC area. I recommend Cynthia Lett for your business etiquette needs.
President & Chief Image Officer
Cynthia is the consummate etiquette and protocol professional. She founded ISPEP to develop and enhance the standards of our profession because she cares so deeply about what we do and the quality of service clients receive.
Founder/President