NONVERBAL COMMUNICATION

Power Point Program with leader’s guide

The business environment is rich with examples of nonverbal communication — those unspoken messages people convey unconsciously. Some studies show they may amount to more than 65% of the total message sent.An understanding of body language can be helped by improving the image we convey and by interpreting the nonverbal cues of others.

This program illustrates and reinforces:

  • • The importance of eye contact
  • • The dynamics of power seating
  • • The meaning of personal space
  • • The significance of a good handshake

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