16 Jul 5 Golden Rules for Handling Customer Complaints Effectively
Posted at 20:28h
in business etiquette, Communications, conversation, Courtesy, etiquette, manners, The Lett Group
My colleague and friend, Linda Finkle of the Incedo Group wrote a wonderful blog post about handling customer complaints. I can't copy it here but have attached a link to her website. Please take a moment and visit her site to read it. http://incedogroup.com/5-golden-rules-for-handling-customer-complaints-effectively/...