06 Aug 15 Words and Phrases that Destroy Relationships
Posted at 21:01h
in Arnold Sanow, Bullying, Civility, Comment Etiquette, Communications, conversation, Courtesy, leadership, recommendations, soft skills
Certain words and phrases block connections cold and at the same time can make people steaming mad. Here are some tips on language, words and phrases to avoid: You - If you tell someone "You did this" or "You did that" people get defensive. This is especially...