Expert

  Cynthia Lett was quoted along with other prominent etiquette teachers, by Bob Greene, in this article published today on CNN online.  What do you think?  Is the salutation "Dear" dead?  Do you disagree with any of the experts' opinions?     http://www.cnn.com/2012/07/29/opinion/greene-dear-dead/  ...

      I know it seems silly to be asking "What's new for 2012?" in mid February but since I (Cynthia Lett, Editor)  have been under the weather since late December, 2011 and am just now ready to tackle the year with energy and clarity...

Help your child navigate their social world. Good manners may be the key to your child's social success. On May 9 from 7:15- 8:30 pm - Ms. Cynthia W. Lett, Certified Etiquette Professional and Executive Director of the International Society of Protocol & Etiquette Professionals will share...

Protocol by itself is not a competitive advantage. It’s the professional application of protocol principles and techniques to a specific event that makes it a competitive advantage. How many times have you heard the question, “What’s the right protocol for this or that?” Not...

The foundation for building rapport is based on the exchange of a few basic communication signals. Here are 4 key ways to build instant rapport. This is based on the book, Get Along With Anyone, Anytime, Anywhere by Arnold Sanow and Sandra Strauss. 1. Smile. A...

FOR IMMEDIATE RELEASE The Lett Group Receives 2010 Best of Business Award Small Business Commerce Association’s Award Honors the Achievement SAN FRANCISCO, January 16, 2010, The Lett Group has been selected for the 2010 Best of Business Award in the Business Training Services category by the Small Business...