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Civility

Home > Civility (Page 3)

07 Feb

Posted at 13:33h in Bob Frye, business etiquette, certified protocol professional, Civility, Diplomacy, Displaying the Flag, etiquette, Event Planning, Expert, International Greetings, International Manners, international protocol, Meeting Planning, protocol by
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Protocol by itself is not a competitive advantage. It’s the professional application of protocol principles and techniques to a specific event that makes it a competitive advantage. How many times have you heard the question, “What’s the right protocol for this or that?” Not...

02 Feb

Posted at 11:31h in Arnold Sanow, business etiquette, Civility, conversation, Courtesy, Cynthia Lett, Diplomacy, etiquette, Expert, first impression, greetings, manners, networking, soft skills, The Lett Group, Training by
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The foundation for building rapport is based on the exchange of a few basic communication signals. Here are 4 key ways to build instant rapport. This is based on the book, Get Along With Anyone, Anytime, Anywhere by Arnold Sanow and Sandra Strauss. 1. Smile. A...

26 Jan

Posted at 11:30h in business etiquette, Civility, Courtesy, etiquette, greetings, thank you notes by
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In the United States, cursive writing is disappearing from the basic curriculum in forty-one states. Do we really need to teach cursive writing in the new age of keyboarding, texting and video-mail? This article shares some of the current realities about cursive writing. Please notice the comments at the end from educators and the very practical reasons that cursive should always be taught. Besides, a handwritten note is elegant and gracious when it is written in cursive.

19 Jan

Posted at 12:25h in Bullying, business etiquette, Cell phones, Civility, conversation, Courtesy, e-mail, etiquette, manners, media coverage of etiquette, Pet Peeves, recommendations, soft skills, swearing, Travel Etiquette by
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[caption id="attachment_1872" align="alignright" width="293" caption="Stuart Bradford"][/caption] I am sharing this article because the author makes important points about our society today and the expectation of courtesy even though we are taught by the media and other sources that courtesy is unimportant.  Please let us know what your thoughts are on this subject.

06 Jan

Posted at 14:18h in Civility, conversation, Courtesy, Cynthia Lett, Dining Etiquette, etiquette, High Tea, International Manners, sterling silver, Sterling Silver, table manners, United Kingdom by
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I know that when I see an establishment advertise "High Tea" that they mean "Afternoon Tea" or "Proper English Tea" but it bothers me because they are teaching those who read the advertisement the wrong name for the event. "High Tea" is not high-class....

13 Dec

Posted at 18:15h in business etiquette, China business, chinese etiquette, Civility, conversation, Courtesy, Cynthia Lett, Diplomacy, etiquette, first impression, International Greetings, International Manners, international protocol, recommendations, Saving Face, The Lett Group, Training, Travel Etiquette by
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I am grateful that I was a resource for the new iPhone application produced by the International Herald Tribune about international cultures and business.  This is an excerpt from an article which was published today in the IHT and New York Times.  - Cynthia Lett

06 Dec

Posted at 09:45h in business etiquette, Civility, conversation, Cynthia Lett, Fashion etiquette, first impression, media coverage of etiquette, Office Attire, Proper Dress, recommendations by
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On December 3, 2010, it was published in Workforce Management Magazine that William McNabb CEO of Vanguard Group announced on his blog that the firm’s 12,500 employees can now dress more casually. "A few weeks ago, , William McNabb, received an e-mail from one of...

16 Nov

Posted at 11:22h in business etiquette, Butlers, chinese etiquette, Civility, Courtesy, etiquette, first impression, International Manners, international protocol, media coverage of etiquette, recommendations by
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[caption id="attachment_1749" align="alignleft" width="262"] Sonia Cheng - New World Hotels[/caption] Because my formal education and early career centered around the hospitality business, I am very interested in mindset changes the hospitality industry makes in response to common sense.  Since the changes in a culture's etiquette come...