conversation
05 Apr Disability Etiquette Matters
Posted at 09:36h
in Books by Cynthia Lett, business etiquette, Civility, conversation, Courtesy, disability etiquette, manners, The Lett Group
Women use own life experiences as basis for book on 'Disability Etiquette' by Kristina Serafini Staff Writer March 24, 2011 Ellen Shackelford was napping with her 13-month-old son when she woke abruptly. She was frazzled, she remembers, recalling that day — July 28, 1983 — but not only because...
13 Mar First Impressions Count!
Posted at 17:59h
in Children's Etiquette, conversation, Courtesy, Cynthia Lett, etiquette, first impression, table manners, Training
The Lett Group with Susan M. Abrams, CCC-SLP is offering a new course. First Impressions Count! Social Etiquette Training for 11-15 year-olds with Asperger’s & High Functioning Autism Cynthia Lett, Certified Etiquette Professional & Susan Abrams, M.A.,CCC-SLP are now offering a new program to focus on social skills for children ages...
23 Feb Law Firm Partners Share Insight about Annoying Habits of Associates
Posted at 11:04h
in business etiquette, Cell phones, conversation, Dining Etiquette, e-mail, etiquette, first impression, getting a job, keeping your job, soft skills, Telephone etiquette, Washington,D.C.
If you are a lawyer in the Washington, DC area, especially an Associate in a firm, I highly recommend attending this luncheon event from the DC
Bar Association
15 Feb Are You Versed in Comment Etiquette?
Posted at 18:49h
in business etiquette, Comment Etiquette, conversation, Courtesy, etiquette, Facebook, first impression
This is a great blog post on proper comment etiquette from the folks who bring you WordPress - the platform that this website is on. Are you well-versed in comment etiquette?. We received over 700 Spam comments in the first few days our website was live....
02 Feb Building Instant Rapport
Posted at 11:31h
in Arnold Sanow, business etiquette, Civility, conversation, Courtesy, Cynthia Lett, Diplomacy, etiquette, Expert, first impression, greetings, manners, networking, soft skills, The Lett Group, Training
The foundation for building rapport is based on the exchange of a few basic communication signals. Here are 4 key ways to build instant rapport. This is based on the book, Get Along With Anyone, Anytime, Anywhere by Arnold Sanow and Sandra Strauss. 1. Smile. A...
19 Jan Is Asking For Common Courtesy An Extreme Response To Incivility?
Posted at 12:25h
in Bullying, business etiquette, Cell phones, Civility, conversation, Courtesy, e-mail, etiquette, manners, media coverage of etiquette, Pet Peeves, recommendations, soft skills, swearing, Travel Etiquette
[caption id="attachment_1872" align="alignright" width="293" caption="Stuart Bradford"]
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I am sharing this article because the author makes important points about our society today and the expectation of courtesy even though we are taught by the media and other sources that courtesy is unimportant. Please let us know what your thoughts are on this subject.
06 Jan Afternoon Tea isn’t High Tea
Posted at 14:18h
in Civility, conversation, Courtesy, Cynthia Lett, Dining Etiquette, etiquette, High Tea, International Manners, sterling silver, Sterling Silver, table manners, United Kingdom
I know that when I see an establishment advertise "High Tea" that they mean "Afternoon Tea" or "Proper English Tea" but it bothers me because they are teaching those who read the advertisement the wrong name for the event. "High Tea" is not high-class....
17 Dec Face-to-Face Meetings Are Still Important
Posted at 09:48h
in business etiquette, Civility, conversation, Courtesy, Facebook, first impression, greetings, media coverage of etiquette, networking, quotes, recommendations, Social Media, soft skills
Even if you check Facebook today or any other social media portal, make it a point to meet a real person for a real conversation. It will be a better day for you and them....
13 Dec Saving Face in China – excerpt from new iPhone application
Posted at 18:15h
in business etiquette, China business, chinese etiquette, Civility, conversation, Courtesy, Cynthia Lett, Diplomacy, etiquette, first impression, International Greetings, International Manners, international protocol, recommendations, Saving Face, The Lett Group, Training, Travel Etiquette