Courtesy

30 Jul Paris launches campaign to overcome rudeness…

Posted at 08:54h in Civility, Courtesy, Cynthia Lett, etiquette, first impression, France, International Manners, international protocol, media coverage of etiquette, Rude Cities, The Lett Group, Travel Etiquette by kemmieg

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This article caught my eye because in my world travels, I have kept a keen eye on where rudeness runs rampant and where the population practices a greater degree of kindness and consideration of others. While all of France can't be categorized as "rude", I...

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16 Jul 5 Golden Rules for Handling Customer Complaints Effectively

Posted at 20:28h in business etiquette, Communications, conversation, Courtesy, etiquette, manners, The Lett Group by kemmieg

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My colleague and friend, Linda Finkle of the Incedo Group wrote a wonderful blog post about handling customer complaints. I can't copy it here but have attached a link to her website. Please take a moment and visit her site to read it. http://incedogroup.com/5-golden-rules-for-handling-customer-complaints-effectively/...

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12 Jul I Have to Tweet this…

Posted at 16:47h in Communications, Courtesy, Facebook, Twitter by kemmieg

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A friend sent this to me today to show me that even city governments are changing with the times. But really...

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06 Jul Cleavage issues are number one for airline travelers?

Posted at 10:38h in Airline etiquette, Civility, Courtesy, first impression, Proper Dress, Travel Etiquette by kemmieg

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I found this article (press release) and felt compelled to share it. Dressing well is a kindness we give to others as well as ourselves. When we travel, what has happened to making ourselves presentable to others? Have we really just fallen down the "I...

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09 May According to the Latest Polls – Are Manners Dead?

Posted at 20:42h in conversation, Courtesy, Dining Etiquette, Dubai etiquette, etiquette, Rude Cities, soft skills, table manners, Telephone etiquette, Texting by kemmieg

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Courtesy of: Schools.com...

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31 Dec Toasting on New Year’s Eve

Posted at 14:14h in business etiquette, Civility, Courtesy, Dining Etiquette, etiquette, manners, The Lett Group, Toasting, toasting by kemmieg

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Remember tonight, New Year's Eve...

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30 Nov Quick Holiday Party Tips

Posted at 11:58h in business etiquette, Courtesy, Cynthia Lett, etiquette, Holiday Party, manners, Office parties by kemmieg

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Holiday Parties are right around the corner and while every year I am interviewed by newspapers, TV and radio shows about what to do and what not to do at them if you want to make a good impression, save your good reputation or make...

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15 Nov New Survey Confirms Fear of Difficult Conversations Is Growing

Posted at 21:39h in business etiquette, Civility, Communications, conversation, Courtesy, e-mail, Saving Face by kemmieg

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Today, I heard on a local Washington, DC radio station (WTOP) that from a new survey on Social Media by Lab42.com,  when they asked their survey audience of 500 Social Media users 18years old+, "If you wanted to ask someone on a first date, how...

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31 Jul Cursing in the Workplace

Posted at 11:02h in business etiquette, conversation, Courtesy, Cursing, Cynthia Lett, etiquette, getting a job, keeping your job, media coverage of etiquette, The Lett Group by kemmieg

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Can you get fired for cursing at work? By Alina Dizik, CareerBuilder.com July 25, 2011 9:07 a.m. EDT Even if you do great work, cursing can have an impact on your ability to get promoted. (CareerBuilder.com) -- If you're cursing at work, be careful. While it's commonplace to curse...

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13 Jul You Don’t Say These Things To Parents of Autistic Children

Posted at 09:43h in Comment Etiquette, Courtesy, disability etiquette by kemmieg

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As the mother of a son on the Autism Spectrum, I am constantly told by other parents that they are bombarded with inappropriate comments from other parents.  My son has come a long way in his therapies and has  learned to fit in more and...

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