etiquette

by Marc Cenedella (Founder and CEO of www.theladders.com) [caption id="attachment_1988" align="alignright" width="91" caption="Marc Cenedella"][/caption] Why haven't they called you back? The interview went well — you're pretty sure you nailed that question about how you could contribute to the team's new mobile initiative — and you really hit...

Protocol by itself is not a competitive advantage. It’s the professional application of protocol principles and techniques to a specific event that makes it a competitive advantage. How many times have you heard the question, “What’s the right protocol for this or that?” Not...

The foundation for building rapport is based on the exchange of a few basic communication signals. Here are 4 key ways to build instant rapport. This is based on the book, Get Along With Anyone, Anytime, Anywhere by Arnold Sanow and Sandra Strauss. 1. Smile. A...

In the United States, cursive writing is disappearing from the basic curriculum in forty-one states. Do we really need to teach cursive writing in the new age of keyboarding, texting and video-mail? This article shares some of the current realities about cursive writing. Please notice the comments at the end from educators and the very practical reasons that cursive should always be taught. Besides, a handwritten note is elegant and gracious when it is written in cursive.

[caption id="attachment_1872" align="alignright" width="293" caption="Stuart Bradford"][/caption] I am sharing this article because the author makes important points about our society today and the expectation of courtesy even though we are taught by the media and other sources that courtesy is unimportant.  Please let us know what your thoughts are on this subject.