13 Feb 12 Things to Avoid in Conversation
Thank you to our Associate, Arnold Sanow for this contribution. To build rapport, relationships and to connect with customers, co-workers family and friends it's important to watch what you say and how you say it. Poor conversation skills can derail teams, cause leaders to lose respect,...
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I am sharing this article because the author makes important points about our society today and the expectation of courtesy even though we are taught by the media and other sources that courtesy is unimportant. Please let us know what your thoughts are on this subject.