Author: kemmieg

15 Feb Ask Questions!

Posted at 15:04h in active gratitude, Arnold Sanow, business etiquette, conversation, Courtesy, manners, The Lett Group by kemmieg

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The Lett Group would like to thank our Associate, Arnold Sanow for his input in becoming successful. According to Dorothy Leeds, Author of Smart Questions, Power Speak and Marketing Yourself, there are 15 questions to help you uncover needs, build relationships and gain commitment. Whether you...

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13 Feb 12 Things to Avoid in Conversation

Posted at 17:51h in Arnold Sanow, Communications, conversation, Courtesy, etiquette, first impression by kemmieg

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Thank you to our Associate, Arnold Sanow for this contribution. To build rapport, relationships and to connect with customers, co-workers family and friends it's important to watch what you say and how you say it. Poor conversation skills can derail teams, cause leaders to lose respect,...

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20 Oct Cynthia Lett featured in new book on Presentations

Posted at 07:48h in Arnold Sanow, Books by Cynthia Lett, Cynthia Lett by kemmieg

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We recommend the book, "Present with Power, Punch, and Pizzazz" by Arnold J. Sanow  MBA,CSP and Henry J. Lescault MS,CLEI,CLC,LMP. You can find great information well laid out and easily applied by masters of presentation and speaking in the book. You can also find two...

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19 Oct Five (5) Occasions When E-mail Should Never Be Sent

Posted at 11:44h in active gratitude, etiquette, recommendations, thank you notes, writing for business by kemmieg

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There are occasions when written correspondence is required, but e-mail should never be the method of choice.  Yes, e-mail is certainly more timely - immediate as it is - but the nuance, the impact of the message carried is diminished because it is e-mail and...

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11 Oct Thank you for sharing your opinion

Posted at 23:07h in Survey by kemmieg

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If you would like to see what others suggested - see their answers here...

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11 Oct A Survey to Change “Baby Momma” & “Baby Daddy”

Posted at 22:55h in Courtesy, etiquette, Survey, The Lett Group by kemmieg

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We constantly hear, "This is my "Baby Momma" and "Baby Daddy" when unwed parents refer to the other parent of their child. Currently, Western Society is going along with it and it's becoming the norm in our Western culture. We think these are derogatory terms -...

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28 Aug E-mail Rules – Quick Reminders to Avoid Mistakes

Posted at 14:13h in business etiquette, Communications, conversation, e-mail, first impression, greetings, thank you notes by kemmieg

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When you can spend an hour or two (for me it's more like 3 hours) a day reading, answering, deleting, ignoring and categorizing your e-mails, it is more important than ever that you use your time to wisely handle the impression  you give others through...

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04 Aug Active Gratitude: Saying “Thank you” makes incredible impression

Posted at 17:07h in active gratitude, Courtesy, first impression by kemmieg

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My son came home from Boy Scout camp after a week away. His focus while being there was to earn four merit badges which included a lot of work (in the school work genre) . [Woodworking, Canoeing, Personal Management and Space Exploration] Having fun was...

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02 Aug How Do Teens Communicate?

Posted at 05:20h in e-mail, etiquette, teens by kemmieg

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Data and infographic by AWeber http://www.aweber.com The results of the survey that AWeber did with teens who were applying for a scholarship reveal interesting data about how to reach out to the up and coming generation.  If you own a business or market to this demographic,...

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01 Aug Email Signatures Make Business Easier

Posted at 13:31h in business etiquette, e-mail, first impression by kemmieg

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I receive a number of pet peeves from professionals who like to share their frustrations with an etiquette expert and then receive confirmation that they aren't the only ones suffering. Today's pet peeve is receiving emails with no signature so responding by phone to the...

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