etiquette

16 Oct Saying Thank-You Every Day

Posted at 18:00h in active gratitude, etiquette, manners, Modern Civility, saying thank you, thank you notes by Cynthia

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"Thank you" has an HUGE impact on people to whom we say it.  We never hear "Thank you" said enough and receiving a thank-you note is becoming "old-school".  As an etiquette expert I teach the value of the written letter and of course, the thank...

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15 Oct Disability Etiquette – What You Need To Know with Ellen Shackelford

Posted at 15:48h in BlogTalkRadio, Cynthia Lett, disability etiquette, etiquette, Modern Civility by Cynthia

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Join Cynthia Lett for the next episode of Modern Civility on BlogTalkRadio, featuring guest Ellen Shackelford. “Disability Etiquette - What You Need To Know” will air live on Tuesday, October15, at 3:30 pm EDT. Visit BlogTalkRadio to tune in live, or visit us for the recorded...

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10 Oct How to Instantly Connect with Anyone

Posted at 13:17h in active gratitude, Arnold Sanow, business etiquette, Cell phones, Communications, conversation, Courtesy, Cynthia Lett, etiquette, greetings, leadership, manners, Modern Civility, networking, The Lett Group, Training by Cynthia

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Wouldn't you agree that life is all about quality connections? Our success, happiness and well-being are largely the by products of our ability to get along well with others and cultivate positive relationships. Below is a checklist of ingredients that we discuss in our communication...

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09 Oct Travelers Want Reclining Seats Banned on Airplanes

Posted at 17:11h in Airline etiquette, Civility, Courtesy, etiquette, manners, Modern Civility, Travel Etiquette by Cynthia

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from...

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03 Oct Is Cursing OK in the Workplace?

Posted at 13:35h in conversation, Cursing, etiquette by Cynthia

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Page Six has reported that Al Jazeera America has a ban on cursing in the newsroom. Cynthia Lett and Larry Mantle of KPCC-Los Angeles discussed whether cursing is ever OK in the workplace. Some questions answered are whether people are more lenient toward...

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18 Sep University Civility Project Sheds Light on Modern Civility

Posted at 12:09h in Civility, conversation, Courtesy, Dress, etiquette, George Washington Civility, manners, Modern Civility by Cynthia

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I just came across this video acted by University of Virginia students in an effort to showcase current and historical manners.  Very important and cleverly demonstrated....

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18 Sep Etiquette for Building Relationships with High End Clients

Posted at 09:32h in BlogTalkRadio, Civility, Customer Service, Cynthia Lett, etiquette, Modern Civility, Teaching Etiquette, The Lett Group by Cynthia

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To gain a long-term customer, you need to develop a long-term relationship with them. For a client to stay long- term, they have expectations of being treated better than others. During this week's episode of Modern Civility on BlogTalkRadio, John Breheny of Brooks Brothers Clothiers will discuss...

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25 Jun Amazing Grace Culinary and Etiquette Program Final Banquet

Posted at 17:27h in Children's Etiquette, Courtesy, Dining Etiquette, etiquette, manners, serving utensils, table manners, Teaching Etiquette, Training by Cynthia

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Last Saturday, June 22, The Amazing Grace Culinary and Etiquette Program held its final banquet luncheon to show off what the children in the program had learned. A delicious four-course lunch was served which was prepped by the students and their professional Chef teachers. Each...

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07 Mar Correspondence Cards – A must have…

Posted at 11:28h in Communications, etiquette, Forms of Address, thank you notes, writing for business by Cynthia

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We think the most useful item in your stationery wardrobe is the correspondence card.  It's more informal than an informal (fold over note) and can be used for the most purposes.  The cards are perfect for thank-you notes, informal invitations and quick notes.  They reflect...

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13 Feb 12 Things to Avoid in Conversation

Posted at 17:51h in Arnold Sanow, Communications, conversation, Courtesy, etiquette, first impression by kemmieg

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Thank you to our Associate, Arnold Sanow for this contribution. To build rapport, relationships and to connect with customers, co-workers family and friends it's important to watch what you say and how you say it. Poor conversation skills can derail teams, cause leaders to lose respect,...

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