31 Dec Toasting on New Year’s Eve
Remember tonight, New Year's Eve...
Remember tonight, New Year's Eve...
Holiday Parties are right around the corner and while every year I am interviewed by newspapers, TV and radio shows about what to do and what not to do at them if you want to make a good impression, save your good reputation or make...
OK - I will date myself by saying that when I was a teenager and went to the movies, I was actually interested in what was showing on the big screen in front of me. The only distraction I might have enjoyed was the popcorn...
Women use own life experiences as basis for book on 'Disability Etiquette' by Kristina Serafini Staff Writer March 24, 2011 Ellen Shackelford was napping with her 13-month-old son when she woke abruptly. She was frazzled, she remembers, recalling that day — July 28, 1983 — but not only because...
The foundation for building rapport is based on the exchange of a few basic communication signals. Here are 4 key ways to build instant rapport. This is based on the book, Get Along With Anyone, Anytime, Anywhere by Arnold Sanow and Sandra Strauss. 1. Smile. A...
By Kathleen Baines, Columnist on November 1, 2010 Our generation has lost most forms of etiquette — it’s a bold claim, albeit a true one. I have my own theories as to why this decline happened — the substitution of old-fashioned methods of child-rearing with the...
By Arnold Sanow, CSP, MBA Rude behavior, and failing to demonstrate concern and regard for others, is a problem for many organizations. It hurts productivity, job commitment, job retention, and the health and well-being of employees. Researchers studying workplace aggression and rudeness are finding its frequency is increasing and taking...