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protocol

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12 Feb

Posted at 09:28h in Communications, Cynthia Lett, etiquette, Interviewing, manners, protocol, recommendations, Teaching Etiquette, The Lett Group by
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Questions: If a retiree in their 60s or 70s is aware he/she has some annoying personality trait (like talking too much) and maybe is teased on occasion by his/her family about it, are there any practical steps this person can take to improve, address or eliminate...

07 Feb

Posted at 13:33h in Bob Frye, business etiquette, certified protocol professional, Civility, Diplomacy, Displaying the Flag, etiquette, Event Planning, Expert, International Greetings, International Manners, international protocol, Meeting Planning, protocol by
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Protocol by itself is not a competitive advantage. It’s the professional application of protocol principles and techniques to a specific event that makes it a competitive advantage. How many times have you heard the question, “What’s the right protocol for this or that?” Not...

01 Nov

Posted at 19:19h in Cell phones, Civility, conversation, Courtesy, e-mail, etiquette, greetings, manners, media coverage of etiquette, protocol, quotes, recommendations, soft skills, university students by
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By Kathleen Baines, Columnist on November 1, 2010 Our generation has lost most forms of etiquette — it’s a bold claim, albeit a true one. I have my own theories as to why this decline happened — the substitution of old-fashioned methods of child-rearing with the...

05 Jan

Posted at 11:11h in business etiquette, certified etiquette professional, certified protocol professional, conversation, CPP, Cynthia Lett, DC, e-mail, etiquette, Expert, first impression, gifts, International Greetings, International Manners, international protocol, Interviewing, manners, networking, protocol, thank you notes, That's So Annoying Book, The Lett Group, Tipping, toasting, Training, Travel Etiquette, Washington,D.C., western etiquette by
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You are invited to join The Lett Group for our one-day business etiquette & entertaining seminar. Time: 8:30am - 4:30pm When: January 21 Where: Doubletree Hotel & Conference Center, Bethesda, Maryland What it includes: full day training, workbook, handouts, continental breakfast, breaks, lunch Fee: $425 per student You can register or...

16 Nov

Posted at 19:55h in business etiquette, Diplomacy, etiquette, first impression, International Greetings, International Manners, international protocol, ISPEP, Japan, Japanese Etiquette, leadership, manners, media coverage of etiquette, politics, President Obama, protocol, The Lett Group, western etiquette by
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I have heard many pundits talk about the bow that President Obama made when he met Emperor Akihito and that it was too low and not reciprocated by the Emperor.   I have seen the photo of the greeting and it seems that President Obama was...

14 Sep

Posted at 07:39h in business etiquette, conversation, Cynthia Lett, Diplomacy, etiquette, leadership, manners, media coverage of etiquette, politics, protocol, sports, swearing, Training by
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This wonderfully written article in today's Washington Times reflects my own opinion about recent incivilities in the sports world reported on in the news. HAGELIN: Lack of civility is bad example - Washington Times Shared via AddThis...

02 Sep

Posted at 11:00h in Cynthia Lett, DC, Dining Etiquette, e-mail, etiquette, Event Planning, Expert, International Manners, international protocol, leadership, manners, protocol, recommendations, sterling silver, table manners, thank you notes, The Lett Group, Tipping, toasting, Training, Travel Etiquette, Washington,D.C., western etiquette by
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If you work in a protocol office or if you plan international meetings, you will benefit from Managing Protocol Issues, our 2-day seminar which will be offered in Bethesda, Maryland on October 1-2 at the Doubletree Hotel and Meeting Center. I am also allowing individuals who...

31 Aug

Posted at 08:01h in Diplomacy, etiquette, Event Planning, Expert, International Manners, international protocol, manners, politics, protocol, Queen Elizabeth II, recommendations, Training, Travel Etiquette by
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Etiquette experts give advice on royal treatment; abrazos discouraged By Loydean Thomas - Express-News Originally published on May 17, 1991.What do you do when the queen of England comes to call? The thing to do is be yourself but don't overdo it, experts agreed...

16 Jul

Posted at 20:09h in business etiquette, certified etiquette professional, certified protocol professional, conversation, Cynthia Lett, DC, Diplomacy, disability etiquette, Displaying the Flag, e-mail, etiquette, Expert, funerals, gifts, international protocol, Interviewing, leadership, manners, Office Attire, Proper Dress, protocol, recommendations, sterling silver, thank you notes, The Lett Group, Tipping, toasting, Training, Travel Etiquette, Washington,D.C. by
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n an effort to better serve our clients and to make finding what we offer easier, we have separated the main parts of The Lett Group (www.lettgroup.com) into separate URLs....