17 Feb Can I Get Fired for Bad Manners?
Posted at 15:57h
in business etiquette, Communications, conversation, Courtesy, Cynthia Lett, etiquette, Seminars, soft skills, Training
Pointing is confrontational, aggressive and belittling. The person who is pointed at will become defensive and further conversation is unlikely to be positive. There are many companies which hold high standards for customer service and expectation that their employees will follow through on executing those...