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Training

Home > Training (Page 2)

02 Feb

Posted at 11:31h in Arnold Sanow, business etiquette, Civility, conversation, Courtesy, Cynthia Lett, Diplomacy, etiquette, Expert, first impression, greetings, manners, networking, soft skills, The Lett Group, Training by
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The foundation for building rapport is based on the exchange of a few basic communication signals. Here are 4 key ways to build instant rapport. This is based on the book, Get Along With Anyone, Anytime, Anywhere by Arnold Sanow and Sandra Strauss. 1. Smile. A...

13 Dec

Posted at 18:15h in business etiquette, China business, chinese etiquette, Civility, conversation, Courtesy, Cynthia Lett, Diplomacy, etiquette, first impression, International Greetings, International Manners, international protocol, recommendations, Saving Face, The Lett Group, Training, Travel Etiquette by
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I am grateful that I was a resource for the new iPhone application produced by the International Herald Tribune about international cultures and business.  This is an excerpt from an article which was published today in the IHT and New York Times.  - Cynthia Lett

29 Oct

Posted at 11:42h in Arnold Sanow, Books by Cynthia Lett, business etiquette, Civility, conversation, Courtesy, etiquette, Expert, first impression, leadership, manners, networking, Training by
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By Arnold Sanow, CSP, MBA Rude behavior, and failing to demonstrate concern and regard for others, is a problem for many organizations. It hurts productivity, job commitment, job retention, and the health and well-being of employees. Researchers studying workplace aggression and rudeness are finding its frequency is increasing and taking...

25 Oct

Posted at 14:55h in Arnold Sanow, Books by Cynthia Lett, business etiquette, Civility, conversation, Courtesy, etiquette, Expert, first impression, getting a job, greetings, Interviewing, keeping your job, leadership, manners, media coverage of etiquette, networking, recommendations, soft skills, The Lett Group, Training by
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by Arnold Sanow MBA,CSP Associate of The Lett Group   Rapport can be defined as “bringing agreement, harmony and accord to a relationship”. Isn’t that what we want in our connections – to discover points of mutual interest or common ground, reach agreements, live and work together in harmony and...

24 Feb

Posted at 20:44h in book review, Books by Cynthia Lett, business etiquette, conversation, Courtesy, Cynthia Lett, Dining Etiquette, Diplomacy, disability etiquette, e-mail, etiquette, Expert, first impression, gifts, Interviewing, job search, leadership, manners, networking, Office Attire, Proper Dress, quotes, recommendations, swearing, table manners, thank you notes, That's So Annoying, That's So Annoying Book, The Lett Group, Tipping, toasting, Training, Travel Etiquette, western etiquette by
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Frankly, buying a copy for everyone on your team might be the cheapest and most painless way for you to make sure you never have to find yourself in a situation saying, “That’s So Annoying!!”...