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Courtesy

Home > Courtesy (Page 5)

06 Jan

Posted at 14:18h in Civility, conversation, Courtesy, Cynthia Lett, Dining Etiquette, etiquette, High Tea, International Manners, sterling silver, Sterling Silver, table manners, United Kingdom by
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I know that when I see an establishment advertise "High Tea" that they mean "Afternoon Tea" or "Proper English Tea" but it bothers me because they are teaching those who read the advertisement the wrong name for the event. "High Tea" is not high-class....

13 Dec

Posted at 18:15h in business etiquette, China business, chinese etiquette, Civility, conversation, Courtesy, Cynthia Lett, Diplomacy, etiquette, first impression, International Greetings, International Manners, international protocol, recommendations, Saving Face, The Lett Group, Training, Travel Etiquette by
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I am grateful that I was a resource for the new iPhone application produced by the International Herald Tribune about international cultures and business.  This is an excerpt from an article which was published today in the IHT and New York Times.  - Cynthia Lett

16 Nov

Posted at 11:22h in business etiquette, Butlers, chinese etiquette, Civility, Courtesy, etiquette, first impression, International Manners, international protocol, media coverage of etiquette, recommendations by
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[caption id="attachment_1749" align="alignleft" width="262"] Sonia Cheng - New World Hotels[/caption] Because my formal education and early career centered around the hospitality business, I am very interested in mindset changes the hospitality industry makes in response to common sense.  Since the changes in a culture's etiquette come...

01 Nov

Posted at 19:19h in Cell phones, Civility, conversation, Courtesy, e-mail, etiquette, greetings, manners, media coverage of etiquette, protocol, quotes, recommendations, soft skills, university students by
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By Kathleen Baines, Columnist on November 1, 2010 Our generation has lost most forms of etiquette — it’s a bold claim, albeit a true one. I have my own theories as to why this decline happened — the substitution of old-fashioned methods of child-rearing with the...

29 Oct

Posted at 11:42h in Arnold Sanow, Books by Cynthia Lett, business etiquette, Civility, conversation, Courtesy, etiquette, Expert, first impression, leadership, manners, networking, Training by
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By Arnold Sanow, CSP, MBA Rude behavior, and failing to demonstrate concern and regard for others, is a problem for many organizations. It hurts productivity, job commitment, job retention, and the health and well-being of employees. Researchers studying workplace aggression and rudeness are finding its frequency is increasing and taking...

25 Oct

Posted at 14:55h in Arnold Sanow, Books by Cynthia Lett, business etiquette, Civility, conversation, Courtesy, etiquette, Expert, first impression, getting a job, greetings, Interviewing, keeping your job, leadership, manners, media coverage of etiquette, networking, recommendations, soft skills, The Lett Group, Training by
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by Arnold Sanow MBA,CSP Associate of The Lett Group   Rapport can be defined as “bringing agreement, harmony and accord to a relationship”. Isn’t that what we want in our connections – to discover points of mutual interest or common ground, reach agreements, live and work together in harmony and...

07 Oct

Posted at 01:49h in business etiquette, Children's Etiquette, Civility, conversation, Courtesy, disability etiquette by
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Disability Awareness Month: [caption id="attachment_1662" align="alignright" width="210" caption="Ellen Shackelford"] [/caption] October is Disability Awareness month. What does this mean to YOU? – It means we all are able to make things, places and social activities accessible for all citizens with disabilities. How can you become a part of...