manners

10 Oct How to Instantly Connect with Anyone

Posted at 13:17h in active gratitude, Arnold Sanow, business etiquette, Cell phones, Communications, conversation, Courtesy, Cynthia Lett, etiquette, greetings, leadership, manners, Modern Civility, networking, The Lett Group, Training by Cynthia

0 Likes

Wouldn't you agree that life is all about quality connections? Our success, happiness and well-being are largely the by products of our ability to get along well with others and cultivate positive relationships. Below is a checklist of ingredients that we discuss in our communication...

Read More

10 Oct Social Media Etiquette: Twitter

Posted at 13:17h in Communications, Courtesy, e-mail, manners, Social Media, The Lett Group by Cynthia

0 Likes

Twitter is the ideal place for quick, short messages. Users post a variety of different things, from public conversations amongst friends, to up to the second updates from major events around the world. Many companies have found Twitter to be a convenient and comfortable place...

Read More

10 Oct Social Media Etiquette: Using the Appropriate Tools

Posted at 13:17h in Communications, manners, networking, Social Media, The Lett Group by Cynthia

0 Likes

Each social media outlet has its strengths, and to truly get the most return on your efforts, selecting the right tool is the first step. Think about your goals at both the big picture and individual campaigns levels. Leadership should provide the overarching mission behind the...

Read More

09 Oct Travelers Want Reclining Seats Banned on Airplanes

Posted at 17:11h in Airline etiquette, Civility, Courtesy, etiquette, manners, Modern Civility, Travel Etiquette by Cynthia

0 Likes

from...

Read More

18 Sep University Civility Project Sheds Light on Modern Civility

Posted at 12:09h in Civility, conversation, Courtesy, Dress, etiquette, George Washington Civility, manners, Modern Civility by Cynthia

0 Likes

I just came across this video acted by University of Virginia students in an effort to showcase current and historical manners.  Very important and cleverly demonstrated....

Read More

25 Jun Amazing Grace Culinary and Etiquette Program Final Banquet

Posted at 17:27h in Children's Etiquette, Courtesy, Dining Etiquette, etiquette, manners, serving utensils, table manners, Teaching Etiquette, Training by Cynthia

0 Likes

Last Saturday, June 22, The Amazing Grace Culinary and Etiquette Program held its final banquet luncheon to show off what the children in the program had learned. A delicious four-course lunch was served which was prepped by the students and their professional Chef teachers. Each...

Read More

15 Feb Ask Questions!

Posted at 15:04h in active gratitude, Arnold Sanow, business etiquette, conversation, Courtesy, manners, The Lett Group by kemmieg

0 Likes

The Lett Group would like to thank our Associate, Arnold Sanow for his input in becoming successful. According to Dorothy Leeds, Author of Smart Questions, Power Speak and Marketing Yourself, there are 15 questions to help you uncover needs, build relationships and gain commitment. Whether you...

Read More

16 Jul 5 Golden Rules for Handling Customer Complaints Effectively

Posted at 20:28h in business etiquette, Communications, conversation, Courtesy, etiquette, manners, The Lett Group by kemmieg

0 Likes

My colleague and friend, Linda Finkle of the Incedo Group wrote a wonderful blog post about handling customer complaints. I can't copy it here but have attached a link to her website. Please take a moment and visit her site to read it. http://incedogroup.com/5-golden-rules-for-handling-customer-complaints-effectively/...

Read More

09 Jul Bullying is a problem in the workplace, too

Posted at 14:56h in Bullying, business etiquette, etiquette, manners, The Lett Group by kemmieg

0 Likes

Article by: FRAN SEPLER July 4, 2012 - 4:35 PM The woman flinched at her workstation when she saw that her coworker had returned from break. It was going to start again, and she knew it would take just moments to return to a state...

Read More

27 Mar When Dining With Someone Unpleasant

Posted at 17:14h in business etiquette, Communications, conversation, Dining Etiquette, etiquette, manners, table manners, The Lett Group by kemmieg

0 Likes

Recently I was asked by Steve the following question: My parents and I have been invited to have Easter dinner with an elderly lady and her divorced son! I have a major problem with this because the son is a highly negative, opinionated, and angry individual who...

Read More