Author: Cynthia

  ​Listen at www.blogtalkradio.com/moderncivility to hear Cynthia Lett and Tom Wolfe (author of Out of Uniform: Your Guide to a Successful Military-to-Civilian Career Transition) talk about what is necessary for Veterans to know about their next step in their careers and what business owners who hire...

Pew protocol tips for Mass manners These guidelines are offered by Ambassador Protocol, a company that offers etiquette training, part of which promotes increased awareness of manners during Mass. Attire The idea of “Sunday best” should be honored; churchgoers of all ages should dress conservatively....

To build rapport, relationships and to connect with customers, co-workers family and friends it's important to watch what you say and how you say it.   Poor conversation skills can derail teams, cause leaders to lose respect, destroy customer relationships, lose sales, and demolish friendships. Here are...

This video illustrates the crisis we are sharing now and which will only get worse in interpersonal communication.  To have over 400 "Friends" and be lonely - to miss out on the richness of life for the sake of sharing the mundane of our existence;...

Why do manners matter? Simply because companies whose employees do not subscribe to displaying common courtesy experience more employee turnover, more complaints to the EEOC and more time spent on paperwork related to complaint issues. On an individual level,...

  Mike Rowe, Dirty Jobs host and founder of mikeroweWORKS Foundation, recently received this letter from a fan asking for career advice: Via his Facebook page, Mike gave a practical, brilliant and honest response: Hi Parker My first thought is that you should learn to weld and move to...