17 Dec Face-to-Face Meetings Are Still Important
Even if you check Facebook today or any other social media portal, make it a point to meet a real person for a real conversation. It will be a better day for you and them....
Even if you check Facebook today or any other social media portal, make it a point to meet a real person for a real conversation. It will be a better day for you and them....
On December 3, 2010, it was published in Workforce Management Magazine that William McNabb CEO of Vanguard Group announced on his blog that the firm’s 12,500 employees can now dress more casually. "A few weeks ago, , William McNabb, received an e-mail from one of...
By Arnold Sanow - Associate To get along and build rapport, relationships and connections with customers and co-workers here are 8 key ways to get everyone singing your praises! * Accept Other Points of View Be open to accepting...
[caption id="attachment_1749" align="alignleft" width="262"] Sonia Cheng - New World Hotels[/caption] Because my formal education and early career centered around the hospitality business, I am very interested in mindset changes the hospitality industry makes in response to common sense. Since the changes in a culture's etiquette come...
By Kathleen Baines, Columnist on November 1, 2010 Our generation has lost most forms of etiquette — it’s a bold claim, albeit a true one. I have my own theories as to why this decline happened — the substitution of old-fashioned methods of child-rearing with the...
By Arnold Sanow, CSP, MBA Rude behavior, and failing to demonstrate concern and regard for others, is a problem for many organizations. It hurts productivity, job commitment, job retention, and the health and well-being of employees. Researchers studying workplace aggression and rudeness are finding its frequency is increasing and taking...
by Arnold Sanow MBA,CSP Associate of The Lett Group Rapport can be defined as “bringing agreement, harmony and accord to a relationship”. Isn’t that what we want in our connections – to discover points of mutual interest or common ground, reach agreements, live and work together in harmony and...
The French shake hands more than any other culture. When you meet (whether this is the first time or not) use a complete yet quick handshake. It should not be too strong like a bone crusher or pumper handshake. When...