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Courtesy

Home > Courtesy

26 Nov

Posted at 09:41h in active gratitude, Body Language, business etiquette, Civility, conversation, Courtesy, Cynthia Lett, Dining Etiquette, Dress, etiquette, first impression, Management/Leadership, manners, Modern Civility, Proper Dress, soft skills by
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Our lives are all about the ratings.  We look to Yelp or Travel Advisor or Google when selecting a restaurant, hotel or other venue of entertainment.  We look to sites like Angies' List or Home Advisor or HealthGrades to find the highest rated professionals to...

01 Jun

Posted at 09:31h in business etiquette, Courtesy, Customer Service, Cynthia Lett, etiquette, first impression, manners, Name badge, The Lett Group by
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From a press release on June 1, 2017 from Imprint Plus: To determine how important it is for customers to know the names of the persons they are doing business with, Imprint Plus, leading manufacturer of customized reusable name badge and signage systems, sponsored a random...

12 May

Posted at 09:15h in Church attire, church etiquette, church manners, Courtesy, Cynthia Lett, Dress, etiquette, Fashion etiquette, funerals, manners, Proper Dress, Religion Protocol, The Lett Group by
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Pew protocol tips for Mass manners These guidelines are offered by Ambassador Protocol, a company that offers etiquette training, part of which promotes increased awareness of manners during Mass. Attire The idea of “Sunday best” should be honored; churchgoers of all ages should dress conservatively....

06 May

Posted at 09:10h in active gratitude, Body Language, Cell phones, Civility, Communications, conversation, Courtesy, Cynthia Lett, etiquette, Facebook, manners, saying thank you, Shaking hands, Social Media by
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This video illustrates the crisis we are sharing now and which will only get worse in interpersonal communication.  To have over 400 "Friends" and be lonely - to miss out on the richness of life for the sake of sharing the mundane of our existence;...

17 Feb

Posted at 15:57h in business etiquette, Communications, conversation, Courtesy, Cynthia Lett, etiquette, Seminars, soft skills, Training by
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Pointing is confrontational, aggressive and belittling.   The person who is pointed at will become defensive and further conversation is unlikely to be positive.   There are many companies which hold high standards for customer service and expectation that their employees will follow through on executing those...

10 Oct

Posted at 13:17h in active gratitude, Arnold Sanow, business etiquette, Cell phones, Communications, conversation, Courtesy, Cynthia Lett, etiquette, greetings, leadership, manners, Modern Civility, networking, The Lett Group, Training by
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Wouldn't you agree that life is all about quality connections? Our success, happiness and well-being are largely the by products of our ability to get along well with others and cultivate positive relationships. Below is a checklist of ingredients that we discuss in our communication...