The Lett Group

We have trained professionals in business etiquette, manners, dining skills, personal marketing and International Protocol. Our speaking engagements, seminars and private consultations impart common sense with uncommon wisdom. Excellent manners, whether while you are using the telephone, showing guests your superior dining skills, displaying your...

Frankly, buying a copy for everyone on your team might be the cheapest and most painless way for you to make sure you never have to find yourself in a situation saying, “That’s So Annoying!!”...

Everyone should be armed with this book from political leaders, executives, medical professionals, entrepreneurs, moms and dads and teenagers. Each of us does something annoying at one time or another. Why not identify it and fix it before somebody has to tell you....

You have the power to pick up the phone and call the person and have a conversation that doesn't include a keyboard. If you accept electronic communication as the main means for interaction then you can have no complaint when you are told by...

You are invited to join The Lett Group for our one-day business etiquette & entertaining seminar. Time: 8:30am - 4:30pm When: January 21 Where: Doubletree Hotel & Conference Center, Bethesda, Maryland What it includes: full day training, workbook, handouts, continental breakfast, breaks, lunch Fee: $425 per student You can register or...

I have heard many pundits talk about the bow that President Obama made when he met Emperor Akihito and that it was too low and not reciprocated by the Emperor.   I have seen the photo of the greeting and it seems that President Obama was...

NEVER lose another deal - blow another job interview - or miss out on another high-level opportunity - because of a totally preventable dining etiquette disaster!...

BWSmallBiz -- Etiquette October 9, 2009, 5:00PM EST text size: TT How to Work a Room with Ease Tips for networking among strangers Jan Feindt By Louise Lee Small Biz HUNGRY? If you arrive hungry or thirsty, hit the buffet first. Eat quickly, finish, and only then start working...

...according to a new survey, a startling proportion of young people are confounding Churchill’s wisdom and wholeheartedly celebrating traditional conservative values. They believe in the importance of manners, espouse the joys of the family unit, and, most surprising of all, more than three quarters believe...

If you work in a protocol office or if you plan international meetings, you will benefit from Managing Protocol Issues, our 2-day seminar which will be offered in Bethesda, Maryland on October 1-2 at the Doubletree Hotel and Meeting Center. I am also allowing individuals who...