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Books by Cynthia Lett

Home > Books by Cynthia Lett

05 Apr

Posted at 09:36h in Books by Cynthia Lett, business etiquette, Civility, conversation, Courtesy, disability etiquette, manners, The Lett Group by
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Women use own life experiences as basis for book on 'Disability Etiquette' by Kristina Serafini Staff Writer March 24, 2011 Ellen Shackelford was napping with her 13-month-old son when she woke abruptly. She was frazzled, she remembers, recalling that day — July 28, 1983 — but not only because...

29 Oct

Posted at 11:42h in Arnold Sanow, Books by Cynthia Lett, business etiquette, Civility, conversation, Courtesy, etiquette, Expert, first impression, leadership, manners, networking, Training by
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By Arnold Sanow, CSP, MBA Rude behavior, and failing to demonstrate concern and regard for others, is a problem for many organizations. It hurts productivity, job commitment, job retention, and the health and well-being of employees. Researchers studying workplace aggression and rudeness are finding its frequency is increasing and taking...

25 Oct

Posted at 14:55h in Arnold Sanow, Books by Cynthia Lett, business etiquette, Civility, conversation, Courtesy, etiquette, Expert, first impression, getting a job, greetings, Interviewing, keeping your job, leadership, manners, media coverage of etiquette, networking, recommendations, soft skills, The Lett Group, Training by
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by Arnold Sanow MBA,CSP Associate of The Lett Group   Rapport can be defined as “bringing agreement, harmony and accord to a relationship”. Isn’t that what we want in our connections – to discover points of mutual interest or common ground, reach agreements, live and work together in harmony and...

24 Feb

Posted at 20:44h in book review, Books by Cynthia Lett, business etiquette, conversation, Courtesy, Cynthia Lett, Dining Etiquette, Diplomacy, disability etiquette, e-mail, etiquette, Expert, first impression, gifts, Interviewing, job search, leadership, manners, networking, Office Attire, Proper Dress, quotes, recommendations, swearing, table manners, thank you notes, That's So Annoying, That's So Annoying Book, The Lett Group, Tipping, toasting, Training, Travel Etiquette, western etiquette by
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Frankly, buying a copy for everyone on your team might be the cheapest and most painless way for you to make sure you never have to find yourself in a situation saying, “That’s So Annoying!!”...

24 Feb

Posted at 15:45h in Books by Cynthia Lett, business etiquette, certified etiquette professional, certified protocol professional, Children's Etiquette, conversation, Courtesy, CPP, Cynthia Lett, Dining Etiquette, Diplomacy, disability etiquette, Displaying the Flag, e-mail, etiquette, Expert, first impression, funerals, Interviewing, job search, leadership, manners, Office Attire, Pet Peeves, Proper Dress, quotes, recommendations, swearing, table manners, thank you notes, That's So Annoying, That's So Annoying Book, The Lett Group, Tipping, toasting, Training, Travel Etiquette, western etiquette by
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Everyone should be armed with this book from political leaders, executives, medical professionals, entrepreneurs, moms and dads and teenagers. Each of us does something annoying at one time or another. Why not identify it and fix it before somebody has to tell you....